The study compared replacement versus factory or authorised repair for different Microsoft products. The product included Surface Pros, Surface Book and Laptop Studio.
The study found that, compared to device replacement, all forms of repair offer significant greenhouse gas (GHG) emission and waste reduction benefits. (For the devices studied, repairing can yield up to a 92% reduction in potential waste and emissions.)
It also found that design has significant potential to reduce carbon and waste impacts. Design for repair helps repair and reduces harmful impacts.
Finally, it highlighted that transportation logistics can play in contributing to overall GHG emissions associated with repair services. “To further reduce waste and GHG emissions, Microsoft is advised to take steps to expand repair locations and capabilities across more devices and to promote mail-to repair services“.
Manufacturers need to do more to enable repair.