Privacy Policy and Notice

Our contact details
Name: unbroken.solutions
ICO Registration: ZA683610
Phone Number: +44(0)7792134007
E-mail: mark.a.phillips@innoscite.com

The type of personal information we collect
We currently only collect and process the following information, and only if you contact us via the contact form:  personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons: to enable us to contact you in response to an enquiry or to put in place a contract or commercial agreement

We do not share this information with any other organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address above if you wish to make a request.

 How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at mark.a.phillips@innoscite.com.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:

Information Commissioner’s Office
Wycliffe House, Water Lane. Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk